Privacy Policies and Treatment of personal data.

Effective date: 1 May of 2023


As defined in Canadian law, Personal Information means information about an identifiable individual (“Personal Information”). The disclosures mentioned in this document are intended to transparently convey the methods of collection, management, storage, use, protection and sharing of personal information by users (“Privacy Policy”). Users consent to this Privacy Policy by making it readily available for consultation in accordance with the Personal Data Protection and Electronic Documents Act (“PIPEDA”).


We would like to make sure that you are aware of all your data protection rights. Every user has the right to the following:

The right of access – You have the right to request copies of your personal data from our company. We may charge you a small fee for this service.

The right to rectification – You have the right to request that our company correct any information that you consider to be inaccurate. You also have the right to ask our company to complete information that you believe is incomplete.

The right to delete – You have the right to request that our company delete your personal data under certain conditions.

The right to restrict processing – You have the right to request that our company restricts the processing of your personal data under certain conditions.

The right to object to processing – You have the right to object to the processing of your personal data by our company under certain conditions.

The right to data portability – You have the right to request that our company transfer the data we have collected to another organization or directly to you under certain conditions.

If you make a request, we have one month to respond. If you wish to exercise any of these rights, please contact us at our email:

Call us at: +1775 374 5617

Or write to us: Carrera 7b Bis #132-38, Bogotá, Cundinamarca, Colombia


Your privacy and rights under the California Consumer Privacy Act (CCPA) and the California Online Privacy Protection Act (CalOPPA) are important to us. We offer this document as a resource to see how we collect, manage, store and use your personal information in the daily operation of our website. This Privacy Policy, intended for California residents, may be applied to all users of the Website to disclose how we collect, manage, store and use your personal information as defined in CIV 1798.140(v) of the California Privacy Act. California Consumer Protection Agency (CCPA).


This Privacy Policy is between you and the following organization:
Company Name: Fertility Center Repronat SAS
Address: Carrera 7b Bis #132-38, Bogotá, Cundinamarca, Colombia
Phone: + 1775 374 5617


Website URL:
Website Name: Celagem


In the last 12 months, we have or have intended to collect the following:

Identifiers. Real name or aliases, postal address, signature, home or mobile phone number, bank account number, credit card number, debit card number or other financial information, physical characteristics or description, email address; account name, Social Security Number (SSN), driver’s license number or state identification card number, passport number, or other similar identifiers.

Protected Classification Features. Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth , and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).

Internet or other similar network activity. Browsing history, search history, and information about a consumer’s interaction with a website, app, or advertisement.

Geolocation data. Physical location or movements. For example, city, state, country, and zip code associated with your IP address or derived through Wi-Fi triangulation; and, with permission in your mobile device settings and precise geolocation information from GPS-based functionality on your mobile devices.

Hereinafter known as “Personal Information”.


Using the website. We collect certain information from your activity on our website, beginning when you first arrive and accessing it on an electronic device. We may collect your IP address, device ID, advertising identifiers, browser type, operating system, Internet service provider, pages viewed (including clicks and duration), and other related log information. For mobile phones, we may collect your device’s GPS signal or other information about nearby Wi-Fi access points and cell towers.

Creating a user profile or account. We may collect information directly from you or from an agent authorized to act on your behalf. For example, if you, or someone acting on your behalf, provides your name and email to create a profile or account. We also collect information indirectly from you or your authorized agent. This may be done through information we collect from you while providing content, products or services.


Our website currently uses cookies to give you the best possible experience. We, in addition to our service providers, affiliates, agents, advertisers, or other parties in connection with the Website, may implement cookies, web beacons, local shared objects, and other tracking technologies for various purposes. These will be for business use, marketing purposes, fraud prevention and to assist in the daily operations of the website.

a) Definition of “cookies”. Cookies act as data that is communicated between a user’s web browser and a website or application. They are stored on your device to help track your areas of interest, provide the best possible experience, and personalize the content, products, services, offers, and advertisements posted on the Website. Most web browsers adjust their browser settings to reject or delete cookies, but doing so may degrade your experience with our online services.

b.) 1 pixel images. Clear GIFs, pixel tags or web beacons, which are generally 1 pixel, are transparent images placed on a web page or in an email or other traceable source and may be used on our website in addition to any other communication we let’s offer. . They are often used in connection with advertisements shown to you that you interact with, whether on our website or another online service and are shared with us. This type of tracking is specifically designed to recognize users, assess traffic patterns, and measure engagement with the site or campaign.

C.) Lightning Cookies. Local shared objects, sometimes known as “flash cookies,” may be stored on your device by a media player or other software. Flash cookies are similar to cookies in how they work, but can be managed in your browser in the same way.

d.) First (first) and third (third) party cookies. First-party (first-party) cookies are stored by a domain (website) that you are visiting directly. They allow us to collect analytical data, remember preferred settings (e.g. language, currency, etc.) and perform related functions. Third-party (third-party) cookies are created by domains other than the ones you are visiting directly, hence the name “third-party (third-party)”. They can be used for cross-tracking, retargeting, and ad serving.

Is.) Essential Cookies. Such cookies are technically necessary to provide the functionality of the website. They act as a basic form of memory, used to store the preferences selected by a user on a given website or application. They are essential for browsing functionality and cannot be disabled by users. For example, an essential cookie can be used to recognize a previous user and prevent them from having to log in each time they visit a new page in the same session.

F.) Performance and function cookies. These cookies are used to improve the performance and functionality of a website, but are not essential for its use. However, without these cookies, certain features (such as videos) may not be available.

gram.) advertising cookies. These cookies are used to personalize a user’s advertising experience on a website. By using the data collected from cookies, you can prevent the same ad from appearing multiple times in the same session or from not providing a pleasant experience. Advertising cookies can be used to provide a user with related services, products or offers that they may have shown a related level of interest in their previous user history.

If you would like more information about cookies and how they are used, visit

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in some cases, some of the features of our website may not work as a result.


Our website does not display advertisements to users. This includes affiliate ads or any products and services offered by third parties.


We may use or disclose your personal information for the following purpose:

-Offerings. Provide products, services, and offers that display the most matching ads.

-Alerts. To provide email alerts and other communications regarding our products, services, and offers that may be of interest to you or that you signed up to receive.

-Obligations. To fulfill any obligations for products, services, offers or any obligations under our terms and conditions or terms of use.

-Comment. To obtain feedback on improvements to the website and generally to provide a better overall experience.

-Testing. To test, research and analyze user behavior on the website.

-Protection. To protect against fraud, safeguard data and the general security of the website.

-Security. To detect security incidents, verify human users, and prevent being the target of malicious, deceptive, fraudulent, or illegal activity.

-law enforcement. To respond to law enforcement requests as required by applicable law, court order, or government regulations.

-Intended purpose. As described for the intended purpose of collecting your personal information.

-Evaluation. To evaluate or effect a merger, divestiture, restriction, reorganization, dissolution, or outright sale, in whole or in part, of our assets in which your Personal Information becomes part of such sale.

Our use of your personal information may change over time, and when such changes occur, we will update this Privacy Policy accordingly.


Our policy is that weDO NOT sell your personal information. If this changes, you will be notified and this Privacy Policy will be updated.


We disclose your personal information to third parties for their marketing purposes. The general categories of third parties we share with are as follows:

-Our third-party service providers who, without their services, our website could not function in the current way;

-Websites and affiliated businesses in an effort to provide you and our users with improved services, products and offers;

-Other companies, affiliate partners, and third parties that help us advertise products, services, and offers to you, other users, and potential new customers;

-Third parties (third parties) to whom you, or an authorized agent on your behalf, have authorized us to disclose your Personal Information;

-Third parties (3rd parties) or affiliates in connection with a corporate transaction, such as a sale, consolidation, or merger of our financial institution or affiliated business; and

-Other third parties (third parties) to comply with legal requirements or to disclose personal information to government authorities based on the rule of law.

In the past 12 months, it is acknowledged that we have disclosed the above categories of Personal Information for business purposes.


This Section describes your rights and choices regarding how we collect, share, use, and protect your Personal Information, how to exercise those rights, and the limits and exceptions to your rights and choices.

a) Exceptions. The rights and options in this Section do not apply to you if the information being collected is:

-Aggregate consumer information;

-De-identified personal information; and

-Publicly available information.

b.) Access to information. If the above exceptions do not apply and you have not made this request more than twice in a 12-month period, you have the right to request that we disclose certain information to you about our past collection and use of your personal information. 12 months from the date we receive your request. Once we receive and confirm your request on your behalf, we will notify you or your representative:

-The categories of Personal Information we collect;

-The source categories of the Personal Information we collect;

-Our business or commercial purpose for collecting or selling such Personal Information;

-The categories of third parties to whom we sold or disclosed the category of Personal Information for a business or commercial purpose;

-The business or commercial purpose for which we sold or disclosed the category of Personal Information; and

-The specific pieces of Personal Information that we collect about you on a form that you can carry with you (also called a “Data Portability Request”).

C.) Deletion request rights (deletion). You have the right to request that we delete any personal information that we collect and maintain, subject to certain exceptions. Once we receive and verify your request, we will delete it and instruct our service providers to delete your personal information from our records, unless an exception applies. We may deny your request for deletion if it is necessary for us or our service providers to retain the personal information to:

-Complete the transaction for which we collected the Personal Information, provide a good or service you requested, take steps reasonably anticipated within the context of our ongoing business relationship with you, or perform our contract with you;

-Detect security incidents, protect against malicious, deceptive, fraudulent or illegal activities; or prosecute those for such activity;

-Debugging to identify and repair bugs that break existing intended functionality;

-Exercise freedom of expression, or exercise another right provided by law;

-Participate in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws when companies’ deletion of Personal Information is likely to render impossible or seriously impair the achievement of such research if you previously provided your informed consent.

-Allow only internal and lawful uses of said Personal Information that are compatible with the context in which you provided it.

d.) Exercise of rights of access, data portability and deletion. To exercise the rights of access, data portability, deletion or any other rights mentioned in this document, a consumer or an authorized agent of the consumer can send us a verifiable request using the contact details mentioned in this document.

Is.) Peticiones. You may only make a verifiable consumer request for access or data portability in connection with this Section. We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm that the Personal Information relates to you.

Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided through a verifiable consumer request to verify the identity of the requestor or authority to make the request.

F.) Authorized agent. An authorized agent is any person or legal entity registered with the Secretary of State or a similar office that you have authorized to act on your behalf. If the request is made by an authorized agent acting on your behalf, we may require the following:

-Submission of evidence by you with your permission for the authorized agent to submit a verifiable request on your behalf;

-For you to directly acknowledge, through electronic communication, that the authorized agent may act on your behalf;

-Require the authorized agent to verify your identity; either

-For a power of attorney to be filed that is signed in accordance with state law.

We reserve the right to deny a request from an agent who does not provide proof that they have been authorized by you to act on your behalf and cannot verify their own identity to us.

gram.) Response time and format. As required by privacy laws, we agree to respond to any verifiable consumer request within 45 days of receipt. If we require more time, up to 90 days, we will tell you why in writing. Such notification will be by email unless another preferred method of communication is provided.

If applicable, the response we provide will also explain the reasons why we are unable to comply with a request. For data portability requests, we will select a format for providing your Personal Information that is easily usable and that allows you to transfer Personal Information from one entity to another entity without hindrance.

No fee will be charged for processing or responding to your verifiable consumer request.

h.) Right to non-discrimination. We do not discriminate against you for exercising any of your rights in this Privacy Policy and under applicable laws. Unless permitted by law, do not:

-Deny you goods or services;

-Charge you different prices or rates for goods, services and offers, including by granting discounts or other benefits, imposing penalties; either

-Provide you with a different level of quality of goods or services.


We reserve the right to modify this Privacy Policy at our discretion and at any time. When we make changes to this Privacy Policy, we agree to notify you by email or other preferred methods of communication.


We may provide links to third party sources, such as websites, applications, content or software (“Third Parties”). When you use an online link to visit third parties, you will be subject to their privacy policy and the jurisdiction of applicable law. You are advised to familiarize yourself with their terms and disclosures regarding your personal information. We are not responsible for the handling of your personal information when using, accessing or visiting third parties.


We use reasonable physical, electronic, and procedural security measures that meet federal standards to protect and limit access to personal information. This includes security devices used in accordance with industry standards.

You understand that Personal Information that you submit to us electronically may not be secure when you transmit it to us. Specifically, we recommend that you do not use unsecured or public channels to communicate sensitive or confidential information.


If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your Personal Information, your choices or your rights regarding such use, or wish to exercise your rights, please feel free to contact us using the details mentioned in this Privacy Policy. Privacy Policy.




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Celagem | Colombia

Bogota, our original headquarters, is a cosmopolitan city full of history. With a temperate climate and a diverse and friendly population, Bogotá is undoubtedly a city that captivates its visitors.

Celagem | México

Located in the capital of Mexico and one of the largest and most populated cities in the world. The city is home to a wide range of tourist attractions. Known for its vibrant art and culinary scene, as well as its numerous museums and archaeological sites.

Celagem | Argentina

Located in one of the most elegant and vibrant neighborhoods of the city. It is characterized by its architecture and tree-lined streets. It has a wide range of restaurants, bars and stores. An ideal place to stroll, enjoy the gastronomy and discover the porteño culture.